Effective Date: May 15, 2025
At TrialExperts.net, we are committed to protecting your personal information when you interact with us via mobile devices. This Mobile Privacy Policy outlines how we collect, use, and protect your mobile data. By using our mobile services, you agree to the practices described in this policy.
This Mobile Privacy Policy applies specifically to the collection and use of personal information through mobile devices, including mobile applications, SMS messaging, and other related mobile services offered by TrialExperts.net. It supplements our general Privacy Policy, which covers data collected through other means.
We collect personal information from you when you use our mobile services, including but not limited to:
Mobile Number: Collected when you opt in for SMS alerts or notifications.
Device Information: Such as device type, operating system, unique device identifiers, and mobile network information.
Location Data: Only collected with your explicit consent, used for providing relevant alerts or updates.
Usage Data: Information on how you interact with our mobile services, including app usage, clicks, and preferences.
We do not collect mobile information for marketing or promotional purposes from third parties or affiliates. Your mobile data is collected directly from you, with your consent, for the purpose of providing requested services.
By subscribing to our mobile alerts, you agree to receive messages from TrialExperts.net related to clinical trial updates, research news, or promotional content as described below:
Message Frequency: Up to 5 messages per month
Message and Data Rates: Standard rates may apply according to your mobile carrier plan
Help and Support: Reply HELP for assistance. For further support, email info@TrialExperts.net or call (833) 672-1440
Opt-Out: You can opt out at any time by texting STOP, QUIT, END, CANCEL, or UNSUBSCRIBE
Privacy: No mobile information will be shared with third parties
All SMS and mobile messages are strictly managed in compliance with relevant data protection laws.
We use the personal information collected via mobile for the following purposes:
Service Delivery: Sending clinical trial updates and notifications as requested.
Personalization: Tailoring messages based on your preferences and interaction history.
Security: Detecting and preventing fraudulent activities or misuse of our mobile services.
Improvement: Analyzing data to improve our mobile user experience and service offerings.
Your data will not be used for any purposes not explicitly outlined here without obtaining your prior consent.
We employ robust security practices to safeguard your mobile data, including:
Encryption: Ensuring data transmitted via SMS or mobile apps is encrypted.
Access Controls: Limiting access to your mobile data to authorized personnel only.
Data Minimization: Only collecting data that is necessary for the specified purpose.
Regular Audits: Conducting routine checks to ensure data security standards are maintained.
While we strive to protect your mobile data, no transmission method is completely secure. You acknowledge that mobile communications carry inherent risks.
We do not share your mobile data with third-party marketers or affiliates. Your data may only be shared under the following circumstances:
Service Providers: Trusted partners who assist in delivering mobile services, bound by confidentiality agreements.
Legal Compliance: When required by law or government request.
Protection of Rights: To protect our legal rights, users, or the public.
We will never sell, rent, or lease your mobile data to third parties.
We may use tracking technologies, such as cookies and device identifiers, to:
Analyze mobile usage patterns
Improve app performance
Offer personalized content
You can control the collection of tracking data by adjusting your device settings.
We may collect and process location data only with your explicit consent. Location information is used to:
Provide relevant clinical trial opportunities in your area
Personalize content based on your geographic location
Enhance user experience through location-based services
You can disable location tracking at any time through your device settings.
By opting in to receive mobile alerts, you grant TrialExperts.net the right to send notifications via SMS, push notifications, or email. You can manage your preferences at any time through the following methods:
SMS: Reply with STOP, QUIT, END, CANCEL, or UNSUBSCRIBE
Email: Contact info@TrialExperts.net to manage your communication preferences
Phone: Call (833) 672-1440 for assistance
We will honor your choice promptly and without further obligations.
We retain your mobile data only for as long as necessary to fulfill the purposes outlined in this policy. Once data is no longer needed or upon your request, we will securely delete it from our systems.
Deletion Requests: You may request data deletion at any time by contacting info@TrialExperts.net or (833) 672-1440.
Retention Period: Typically, data is retained for the duration of your subscription plus a reasonable period for record-keeping.
Our mobile services are not intended for children under the age of 18. We do not knowingly collect or store mobile data from minors. If we discover that we have inadvertently collected such information, we will delete it immediately.
We may update this Mobile Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on our website with a revised effective date. Continued use of our mobile services after changes take effect constitutes your acceptance of the new terms.
As a user, you have the right to:
Access: Request a copy of your mobile data
Correction: Update inaccurate information
Deletion: Request the removal of your data
Withdrawal: Revoke consent for mobile communications
Complaints: Lodge a complaint with data protection authorities if your rights are violated
To exercise these rights, contact us at info@TrialExperts.net or (833) 672-1440.
If you have any questions or concerns regarding this Mobile Privacy Policy or your data, please reach out to us at:
Email: info@TrialExperts.net
Phone: (833) 672-1440
By using our mobile services, you acknowledge that you have read and understood this Mobile Privacy Policy and agree to its terms.
© TrialExperts.Net - All rights reserved.